Timeouts / connectivity issues for some users.
Incident Report for Chip
This incident has now been resolved and normal service restored.
Posted Oct 31, 2021 - 11:35 GMT
Normal service should be restored, and we are monitoring the app.
Posted Oct 31, 2021 - 11:26 GMT
We have identified the issue and are applying a fix.
Posted Oct 31, 2021 - 11:22 GMT
We are aware that the app is showing error messages for some users trying to access and are investigating.
Posted Oct 31, 2021 - 10:59 GMT
This incident affected: Mobile API.