Slow responses for some users.
Incident Report for Chip
Resolved
The issue has now been fully resolved and all users should be able to access. Please speak to customer success in-app if you have any issues.
Posted Nov 01, 2021 - 12:24 GMT
Monitoring
Fix has been deployed. We're monitoring the situation to ensure that everything is back to normal.
Posted Nov 01, 2021 - 12:14 GMT
Update
We're still experiencing connectivity issues and are doing final tests before deploying our fix.
Posted Nov 01, 2021 - 11:54 GMT
Identified
We are deploying a fix for the issue.
Posted Nov 01, 2021 - 11:13 GMT
Investigating
We're aware some users are seeing connectivity issues and slow responses and are investigating.
Posted Nov 01, 2021 - 11:02 GMT
This incident affected: Mobile API.